Last Updated: September 28, 2026

1. Agreement to These Terms

These Terms and Conditions ("Terms") govern your use of the Swiftlyr website (swiftlyr.com), the Swiftlyr web and mobile applications, the Swiftlyr AI dispatch assistant, and the Swiftlyr text messaging (SMS) program (together, the "Services"). The Services are provided by Swiftlyr ("Swiftlyr," "we," "our," or "us"). By accessing or using the Services, you agree to these Terms and to our Privacy Policy at https://swiftlyr.com/privacy-policy. If you do not agree, do not use the Services.

2. About Swiftlyr

Swiftlyr is a dispatch and job management platform for construction material hauling companies. The Services help hauling and construction companies create and manage hauling orders, dispatch trucks and drivers, track jobs, and communicate between office staff and field personnel.

3. Customer Accounts and Authorized Users

Swiftlyr is provided to businesses ("Customers") under a separate subscription or service agreement ("Customer Agreement"). Customers may invite their employees and contractors, such as dispatchers, foremen, and truck drivers ("Users"), to use the Services. If these Terms conflict with a Customer Agreement, the Customer Agreement controls for that Customer.

4. Eligibility and Account Security

You must be at least 18 years old to use the Services. If you have a Swiftlyr account, you are responsible for keeping your login credentials confidential and for all activity under your account. Notify us immediately at support@swiftlyr.com if you suspect unauthorized use of your account.

5. Acceptable Use

You agree not to:

• use the Services for any unlawful purpose or in violation of these Terms;

• submit false, misleading, or fraudulent orders or information;

• send spam, harassing, abusive, or unlawful content through the Services, including by text message;

• attempt to access accounts, data, or systems you are not authorized to access;

• interfere with or disrupt the Services, or reverse engineer or copy any part of the Services; or

• use the Services to text anyone who has not consented to receive messages.

6. Customer Data

Customers and Users retain ownership of the data they submit to the Services, such as order details, job information, and messages ("Customer Data"). You grant Swiftlyr a limited license to host, process, and use Customer Data only as needed to provide, maintain, and improve the Services, as described in our Privacy Policy.

7. AI Dispatch Assistant

The Swiftlyr AI dispatch assistant uses automated technology to read messages, ask clarifying questions, and create hauling orders. AI output may contain errors. Orders created by the assistant are sent to a dispatcher for review before dispatch. You are responsible for reviewing order details and confirming that material, truck type, quantity, times, and locations are correct. Do not rely on the assistant for emergencies or safety-critical instructions.

8. Fees

Fees for the Services are set out in the applicable Customer Agreement or order form. Users invited by a Customer are not charged by Swiftlyr to use the Services. Your mobile carrier's message and data rates may apply to text messages (see Section 12).

9. Intellectual Property

The Services, including all software, designs, text, graphics, and trademarks, are owned by Swiftlyr or its licensors and are protected by law. We grant you a limited, non-exclusive, non-transferable, revocable right to use the Services in accordance with these Terms. No other rights are granted.

10. Third-Party Services

The Services rely on third-party providers, including mapping and navigation, cloud hosting, AI processing, and message delivery providers. Your use of features provided by third parties may be subject to their terms. Swiftlyr is not responsible for third-party services outside our control.

11. Location Services

Certain features use your device's location to support navigation, trip tracking, and job status. You can manage location permissions in your device settings. Disabling location services may limit functionality.

12. Swiftlyr SMS Program (Text Messaging Terms)

Program name: Swiftlyr Dispatch Texts

Program description: Swiftlyr sends and receives text messages with foremen, truck drivers, dispatchers, and other personnel working with hauling and construction companies that use Swiftlyr, after they text in and confirm their opt-in. Messages relate to hauling orders, dispatch assignments, schedule changes, delivery status, and job updates. They also include two-way conversations with the Swiftlyr AI dispatch assistant, which you can text to request hauling orders. Swiftlyr does not send marketing or promotional text messages through this program.

How to opt in: Text START to the Swiftlyr text number shown at https://swiftlyr.com/text-orders. Swiftlyr will reply with a welcome message asking you to confirm. Reply YES to complete your opt-in, and you will receive a confirmation text message. Swiftlyr never sends the first text message and will not text a phone number provided by someone else. Opting in is optional.

Message frequency: Message frequency varies based on your job activity.

Cost: Message and data rates may apply. Contact your wireless carrier for details about your text and data plan.

Help: Reply HELP for help. You can also contact us at support@swiftlyr.com.

Opt out: Reply STOP to opt out at any time. After you text STOP, you will receive one confirmation message and no further messages from the Swiftlyr SMS program. To re-subscribe, reply START.

Carrier disclaimer: Carriers are not liable for delayed or undelivered messages.

Supported devices: The program is available on most U.S. wireless carriers. Delivery is not guaranteed.

Your number: If you change or deactivate your mobile number, reply STOP from that number first so messages are not sent to someone else.

Privacy: We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. See our Privacy Policy at https://swiftlyr.com/privacy-policy for how we handle your information.

13. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. SWIFTLYR DOES NOT WARRANT THAT THE SERVICES, INCLUDING AI-GENERATED ORDERS AND TEXT MESSAGE DELIVERY, WILL BE UNINTERRUPTED, TIMELY, OR ERROR-FREE.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SWIFTLYR WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA, ARISING FROM YOUR USE OF THE SERVICES. SWIFTLYR'S TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICES WILL NOT EXCEED THE AMOUNT PAID TO SWIFTLYR FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE CLAIM, OR ONE HUNDRED DOLLARS ($100) IF NOTHING WAS PAID.

15. Indemnification

You agree to indemnify and hold harmless Swiftlyr and its officers, employees, and agents from any claims, damages, or expenses, including reasonable attorneys' fees, arising from your misuse of the Services or your violation of these Terms.

16. Termination

We may suspend or terminate your access to the Services if you violate these Terms or if the Customer that authorized your account ends its relationship with Swiftlyr. You may stop using the Services at any time. Sections that by their nature should survive termination will survive.

17. Governing Law

These Terms are governed by the laws of the State of Utah, without regard to conflict-of-law principles. Any dispute will be resolved in the state or federal courts located in the State of Utah, and you consent to the jurisdiction of those courts.

18. Changes to These Terms

We may update these Terms from time to time. We will post the updated Terms on this page and update the "Last Updated" date. Continued use of the Services after changes take effect means you accept the updated Terms.

19. Contact Us

Swiftlyr
1621 Central Ave
Cheyenne, WY 82001
Email: support@swiftlyr.com